Reviewed by LOVEJILI Editorial Team The LOVEJILI Privacy Policy A full look at how we gather, use, and safeguard your personal details
LOVEJILI sees your personal data as something that belongs to you. Whenever we gather your information, we take full responsibility for how we hold and process it. This Policy spells out exactly what data we keep, why we keep it, and the security steps we follow to guard it.
Take Note: This Privacy Policy covers everything on the lovejili.today website and all related services offered by LOVEJILI. Once you sign up and create an account, you're automatically agreeing to follow this Policy. We encourage you to read it carefully before you start playing.
Welcome to LOVEJILI! We understand that many players feel uneasy about sharing personal details on an online betting platform, and that's a smart way to think. That's exactly why LOVEJILI stays fully transparent about what data we collect, why we need it, and how we keep it protected.
We've written this privacy policy with Filipino players in mind. The goal is straightforward — when you use LOVEJILI, you can relax and trust that your personal information is being taken care of properly.
LOVEJILI does not sell, rent, or share your personal data with advertising networks or any third-party companies. Your information is used only to improve how we serve you and to make your experience on the platform better.
At LOVEJILI, we only collect the details that are truly needed to run the platform properly. We won't ask you for information that isn't useful for your account or the services we provide.
Details You Submit on Your Own:
- Data Collected at Registration: Your full legal name, mobile number, email address (if given), and birth date.
- Know-Your-Customer (KYC) Identity Checks: Government-issued ID number (such as the National ID or passport) plus your current residential address.
- Payment Details: Mobile wallet number. We never ask for full card numbers or entire bank account details.
- Support Conversations: Messages you send through live chat or email.
Data We Gather Automatically:
- Device model, operating system, and browser type.
- IP address and a general idea of your location.
- Your betting history and transaction records on the platform.
- Login timestamps and activity logs.
- Cookie and browsing data (explained further in Section 5).
| Type of Data | Reason for Collection | Required? |
|---|---|---|
| Full Name and Mobile Number | Opening and Verifying Your Account | Yes |
| Date of Birth | Proving You Are 21+ | Yes |
| National ID or Passport | Fulfilling KYC and Legal Duties | Yes |
| Banking via Mobile | Payment Handling | Yes |
| Alerts | Voluntary | |
| Device Details | Security and Anti-Fraud | Automated |
At LOVEJILI, we handle your personal data only for the exact purposes listed below. Every use has a clear reason behind it, and we never ask for more information than what is truly needed to keep the service running smoothly for you.
- Account Administration: This includes keeping your login safe, verifying who you are, and protecting your account from unauthorized access.
- Payment Handling: We use these details to process your deposits and carry out withdrawal requests.
- Betting and Wagering: This covers taking bets, settling game results, and paying out any winnings.
- Support Assistance: This lets us answer your questions and resolve any issues you raise.
- Bonuses and Promos: If you have agreed to receive them, we send you updates about promotions that match your interests.
- Anti-Fraud Measures: We watch for unusual patterns and act quickly to stop suspicious activity.
- Meeting Legal Requirements: We comply with what local authorities require us to do.
- Service Improvements We study aggregated usage data to make the platform run smoother for you.
We will never sell your personal information for advertising, and you may opt out of promotional messages at any time. This applies to every account holder, including our players aged 21 and above.
LOVEJILI does not sell personal information to outside parties. Still, we may share some data with third parties, but only in the limited cases described below.
- Payment Partners Only the details needed to complete a transaction are passed to the authorized payment channels you choose on the platform.
- Technology Service Providers We also work with trusted companies that handle server hosting and security checks. They are under the same rule: they may not pass your information on to anyone else.
- Meeting Legal Requirements: Information may also be released if a Philippine court or government body issues a lawful order requiring us to do so.
- Fraud Investigations This includes requests linked to investigations of financial fraud and cybercrime.
Every third party that receives your data is covered by a strict confidentiality agreement and cannot use it for their own goals.
LOVEJILI uses cookies on the website to make your experience smoother. Cookies are small files stored in your browser while you visit us.
- Strictly Necessary Cookies These cookies keep your login session alive and help secure the platform, so they cannot be switched off.
- Functional Cookies These remember things like your preferred language and page settings.
- Analytics Cookies We look at these to see which pages are most visited without collecting anything that identifies you.
- Marketing and Advertising Cookies We may use these to present offers that are more relevant to you, and you can say no to them at any time.
You can turn cookies off through your browser settings, but please keep in mind that some LOVEJILI features may no longer work correctly.
LOVEJILI doesn't keep your personal data any longer than needed. How long we store it depends on the kind of information:
- Account Details: While your account is active, and for two additional years after it's closed.
- Records of Your Transactions: We keep these for a minimum of five years, as the law requires.
- KYC Files: We keep these for five years from the day you close your account.
- Chat Support Records: We hold them for two years.
- Cookie Info: Session cookies vanish when you close your browser; persistent cookies expire within one year.
Once we no longer need your data, we safely delete it or make it anonymous.
LOVEJILI wants every user to have complete control over their personal information. That's why the following rights are available to you:
To make any of these privacy requests, just send an email to [email protected]. Our team will respond within fifteen (15) business days from the time we get your message.
LOVEJILI applies advanced, industry-grade security tools to guard your personal details. Our protection works through several layers, and these are the key measures we follow.
- 256-Bit SSL/TLS Encryption: This strong encryption locks down your login credentials, payment information, and other sensitive data while they move across the internet. Every time your device sends or receives information from our site, that connection is fully encrypted so outsiders cannot read what you share.
- Two-Factor OTP Verification: Entering the code from your phone proves you are the rightful account owner, making it much harder for someone else to get in. When you sign in or handle transactions involving large amounts, we require a one-time password (OTP) sent to your mobile phone.
- Automated Fraud Detection: This tool runs nonstop and helps us respond right away to warning signs like a sudden login from a new device or unusual betting patterns. Our system uses artificial intelligence to watch your account in real time and flag anything that looks out of the ordinary.
- Server Security: The servers that run the platform sit in controlled facilities with strict access rules and constant human oversight. Cybersecurity specialists keep a 24/7 watch over all our data centers so that any issue is caught without delay.
- Regular Security Audits: These outside checks give us a clear picture of any weak points so we can patch them up before they create real problems. Independent security experts regularly drop by to test and review our systems, making sure everything is solid.
- Data Segregation: Keeping different types of sensitive information apart adds another strong layer of protection for your account. Your payment details, wager history, and identity documents are stored in separate secure layers, so a problem in one area never spills over into the others.
If a security breach ever touches your data, we will notify you within seventy-two (72) hours as our security procedures require.
Age verification is a required step when you register. If the date of birth you enter shows that you are under 18, your registration will be turned down automatically.
- We also verify your age again during the Know Your Customer (KYC) process by asking for a government-issued ID such as a National ID or passport.
- To keep your account secure and meet local requirements, LOVEJILI re-validates your age during the KYC process using either your National ID (NID) or passport.
- Should we realize that details from someone below 21 have been captured, we erase them right away and shut down the related account.
If you believe that someone under 21 may have signed up using your personal information, please contact us right away.
If you have questions, concerns, or wish to request that your data be removed under this Privacy Policy, don't hesitate to contact us:
- Email: Email [email protected] and we'll get back to you within 7 business days.
- Live Chat: The live chat is available on the site 24/7, with most queries answered in about 2 minutes.
- Data Privacy Requests: For data privacy concerns, send a message to [email protected] and expect a reply within 15 business days.
For further information, you can visit our Terms & Conditions as well as Responsible Gaming View Page.
Why Your Information Is Protected on LOVEJILI
The Six Key Principles Behind Our Privacy Safeguards
Privacy Questions, Answered
Questions We Get Asked the Most
Your data is always protected.
Become a LOVEJILI Member Today and Enjoy Worry-Free Gaming
After going through our Privacy Policy, you'll see that LOVEJILI puts your safety first. Register now and get access to a top-tier betting experience in the Philippines.